Altitude Checks

Altitude checks are Horizon’s signature approach to operational oversight. Inspired by the concept of viewing a landscape from different heights, altitude checks let you assess your business at three distinct levels of detail — strategic, operational, and tactical.

What Are Altitude Checks

An altitude check is an automated assessment performed by the Operator that evaluates your organization’s AI operations at a specific level of detail. Each level answers different questions:

What it answers: “Are we moving toward our company goals?”

The 30K-foot check evaluates:

Overall goal progress and alignment across all departments.
Whether agent resources are distributed proportionally to goal priority.
Month-over-month and quarter-over-quarter trend analysis.
Strategic risks such as budget overruns or goal timeline slippage.
Recommendations for organizational-level adjustments.

Audience: Executives, founders, department heads.

Typical cadence: Weekly or bi-weekly.

Running an Altitude Check

Altitude checks can be triggered in two ways:

Scheduled Checks

Navigate to Company > Altitude Checks.
Click Schedule next to the altitude level you want to automate.
Select the frequency: hourly, daily, weekly, or custom cron expression.
Choose the notification channel: in-app, email, Slack, or Teams.
Click Save Schedule.

On-Demand Checks

Click the Run Now button next to any altitude level to trigger an immediate assessment. Results typically appear within 30 to 60 seconds, depending on the size of your workspace.

You can also trigger on-demand checks from the dashboard by clicking Run Altitude Check in the quick-action panel.

Altitude Check Reports

Each completed check generates a report with the following sections:

Summary — a concise paragraph describing the overall state of operations at the checked altitude.
Key Findings — a bulleted list of notable observations, both positive and concerning.
Metrics Snapshot — relevant numbers for the altitude level (e.g., goal progress percentages for 30K, task volumes for 15K, error counts for ground level).
Recommendations — specific, actionable suggestions from the Operator.
Comparison — how the current check compares to the previous check at the same altitude.

Acting on Recommendations

Each recommendation in an altitude check report includes:

A clear description of the suggested action.
The expected impact if the action is taken.
A Quick Action button that pre-fills the relevant settings change (e.g., “Add agent to Finance department” opens the agent assignment flow with the department pre-selected).

Recommendations are suggestions only — no changes are made to your workspace without your explicit confirmation.

Configuring Altitude Checks

From the Settings tab on the Altitude Checks page, you can customize:

Check scope — include or exclude specific departments from each altitude level.
Metric weights — adjust how heavily different metrics factor into the assessment (e.g., prioritize error rate over token usage).
Alert thresholds — define at what point a metric triggers a warning or critical alert in the report.
Report distribution — choose who receives each altitude level’s reports.

Altitude Checks and Goals

Altitude checks are deeply integrated with your company goals. During a 30K-foot check, the Operator explicitly evaluates each active goal and reports whether current operations are contributing to it. If a goal is flagged as At Risk or Behind in consecutive checks, the Operator escalates its recommendations.