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Notification Preferences

Choose which Horizon events notify you and how — in-app, email, Slack or Microsoft Teams — with per-event quiet hours, plus the organization's Slack and Teams destinations.

Notification preferences are your own choices about which Horizon events notify you and where they reach you. Changing them affects nobody else.

Opening your preferences

Go to Settings > Notifications. The page is titled Notification Preferences and shows one card per event type, such as Approval Pending or Agreement Renewal Reminder.

Change what you need, then select Save Preferences. Reset to Defaults discards your choices and goes back to Horizon’s defaults.

Settings for each event type

Each card has a switch that turns the event type on or off for you. While it is on, the card shows:

SettingOptions
ChannelsIn-app, Email, Slack, Teams, in any combination
FrequencyReal-time sends email as the event happens. Never sends no email for this event type
Quiet hoursA switch and a start and end time, read in your time zone

Unless you change them, event types notify you in-app only. Website Inquiries, Module Access Requests and Organizations Without An Owner also email you by default.

Channels

  • In-app adds the notification to your list on Company > Notifications.
  • Email goes to the email address on your Horizon account.
  • Slack and Teams post to your organization’s shared channel, not to you personally. Each event is posted there once, however many people it notifies. Nothing is posted until an owner or admin sets up a destination (see below).

Quiet hours

While quiet hours are on for an event type, Horizon sends you no email about it between the start and end times. That email is not sent later. In-app, Slack and Teams notifications still arrive.

Until you change them, the times are 22:00 and 08:00, and Save Preferences saves the times the card shows.

Quiet hours are read in your time zone, the one under Display settings in your user menu. If no time zone is set, they are read in UTC. A note under the times shows which applies.

Slack and Teams destinations

Owners and admins see a Webhook destinations section at the bottom of the page. It sets where Slack and Teams notifications are posted for the whole organization:

  • Microsoft Teams: an Incoming Webhook URL (*.webhook.office.com) or a Power Automate Workflows URL (*.logic.azure.com).
  • Slack: an Incoming Webhook URL from hooks.slack.com.

Paste the URL and select Save. Each destination shows Configured or Not configured, and has a switch to pause delivery without removing it. Once saved, a URL is never shown again: to change it, paste a new one and select Replace, or select Remove.