Store — Apps

The Horizon Store is a marketplace for pre-built apps, agents, and skills. The Apps section contains complete, ready-to-deploy applications that bundle agents, skills, and configurations to solve specific business problems out of the box.

What Is a Store App

A Store app is a packaged solution that includes:

• One or more pre-configured agents with behavioral instructions tailored to the app’s purpose.
• Skills that the agents use to perform their tasks.
• Connection requirements — the integrations the app needs to function (e.g., QuickBooks for an invoicing app).
• Default settings — sensible defaults for all configuration options, which you can customize after installation.

Examples of Store apps include:

• Invoice Automation — automatically processes incoming invoices, matches them to purchase orders, and posts entries to your accounting system.
• Lead Router — qualifies inbound leads from your CRM and routes them to the right sales rep based on territory and product interest.
• Support Triage — reads support tickets, categorizes them by urgency and topic, and assigns them to the appropriate team.

Browsing the Store

Navigate to Store > Apps to browse available applications. The store provides:

• Categories — filter apps by function (Finance, Sales, Support, HR, Marketing, Operations).
• Search — find apps by name, description, or keyword.
• Popularity — sort by most installed or highest rated.
• Compatibility — filter by the connections you already have set up.

Each app listing shows:

• App name, description, and icon.
• Required connections (with indicators showing which you already have).
• Number of installs across all Horizon organizations.
• Average rating from other users.
• Publisher name.

Installing an App

1. Click on an app card to open its detail page.
2. Review the full description, screenshots, required connections, and included agents/skills.
3. Check the Requirements section to ensure all prerequisite connections are set up. Missing connections are highlighted in red.
4. Click Install.
5. Choose the department to assign the app to.
6. Map the app’s connection requirements to your existing connections (e.g., select which Salesforce connection to use if you have multiple).
7. Review the configuration summary and click Deploy.
8. The app will enter the Deploying state and transition to Running once provisioning is complete.

Note

You can install an app even if some connections are not yet configured — it will deploy in a paused state and wait for you to set up the missing connections before starting.

App Details Page

The app detail page includes:

• Overview — a full description of what the app does and how it works.
• Agents — the list of agents included in the app, with their skills and behavioral descriptions.
• Changelog — version history and what changed in each release.
• Reviews — ratings and feedback from other organizations using the app.
• Support — links to the publisher’s documentation and support channels.

Managing Installed Apps

Once installed, apps appear in your Deployed Apps page. From there you can start, stop, view logs, update, and configure the app.

Tip

After installing an app, take a few minutes to review and customize the agent behavioral instructions. Default instructions are designed to be generic — tailoring them to your specific processes will improve results significantly.

Publishing Your Own Apps

If you have built custom agents and workflows that you want to share with other Horizon organizations, you can publish them to the Store. See the app publishing guide for requirements and submission steps.